What is your return policy?
Mute Bad Hair Dayz will allow you to exchange the hair 1 time if you do not like the pattern, length, or change your mind as to the type of hair you wanted. You have to email me within 3 days of your extensions or product being delivered. In order to accept the hair back, it MUST be in the same condition as it was when I sent it to you. The original packaging or hair contents (hair extensions or products) must NOT show signs of use or tampering. For example, if you pull your fingers through the hair I cannot accept it back. The bundles must not be unraveled or tampered with. It must be in the exact, new condition in which I sent it. You will be responsible for shipping.
I do not have a refund policy. I only offer store credit.
All chargebacks for fraud will be prosecuted. To protect you and Mute Bad Hair Dayz your home and billing addresses must match.
How long is shipping?
Shipping is 3-5 Business Days.
Once you purchase your order it will take 3-5 business days to receive your shipment. It can take up to 7 business days during sales promotions. Please keep in mind we do not ship during holidays and weekends.
Same day orders must be placed before 2pm EST No extra charge.
Same day shipping available for selected items: Clip-in's, Brazil Hair (Bundles), Mink Hair (Bundles), Peruvian Hair (Bundles), to include All Matching 4 x 4 Lace Closures, and All Matching 13 x 4 Lace Frontals. All other products will be normal shipping times for now.
What is your Chargeback policy
The Story of Mute Bad Hair Dayz
The Way It Should Be
Mute Bad Hair Dayz is a trendsetting online store, offering premium virgin hair with patterns added for the texture. Exceptional customer service to shoppers from the comfort of their own homes. This business is made from a STRONG BLACK WOMEN who is always seeking a way to give back to the community and helping others. She is a forward-thinker, with many ideas for the community.
This online store has the quality and ensures a continuous variety of fantastic hair extensions and more that fit your budget. Check it out and start shopping today.
Limit the number of hair products to avoid build-up.
For Wavy & Curly hair use a spray bottle of water for a natural look
For a “WET” look, we suggest a leave-in conditioner & water
AVOID ALCOHOL BASED PRODUCTS TO AVOID DRYING OUT YOUR INVESTMENT!
Damp your hair with a water bottle
Comb through (wide tooth comb) beginning at the ends and working your way up to your scalp
Scrunch up hair gently to reform curls
Let air dry
Style as desired
The hair will last 1- 1 & ½ years as long as you care for it properly.
Color/Bleaching my hair
100% premium virgin hair can be color, however, once Virgin hair is treated in any way, it is no longer virgin. It will be chemically processed so be sure to keep color-treated hair conditioned and moisturized.